When equipment goes down, be the first call back.
For equipment repair, rental, and industrial service companies: answer breakdown calls around the clock, route line-down emergencies, and keep quotes and service tickets moving.
Where industrial service companies lose work.
Downtime calls before you open
A customer with equipment down calls at 6 a.m. The company that answers first usually gets the job.
Requests scattered across inboxes
Service requests and RFQs arrive by phone, email, and web form, and some sit for days.
Service paperwork piles up
Work orders, equipment details, and invoices take hours of manual entry every week.
A typical call, handled.
Play a simulated call and watch each detail land in the CRM. Then try a live call on the full experience page.
Evania CRMPreviewWaiting for a call- New lead
- Qualified
- Appt. requested
- Booked
Customer
- Name
- —
- Phone
- —
- Address
- —
Service request
- Service
- —
- Issue
- —
- Urgency
- —
Appointment
Activity
- No activity yet
Fills in only from structured data captured during the conversation.
Imagine This Working for Your Business.
Built for how industrial service companies work.
- An AI receptionist that captures company, site, equipment, and urgency
- Line-down escalation to your service manager
- Service ticket and work order intake into your system
- Quote follow-up, preventive maintenance reminders, and rental requests
- A breakdown call comes inAnswered immediately, including before hours.
- The equipment is identifiedMake, model, capacity, and a photo of the data plate.
- Line-down is flaggedYour service manager is alerted with the details.
- A technician is scheduledThe visit is booked and the customer is updated.
- The ticket is createdWork order details are ready for your team and for billing.
Questions from industrial service companies.
Don't see your question? Ask it during your free consultation.
Can it handle technical equipment details?
It collects what you need, such as make, model, capacity, and symptoms, and routes it to your team. It doesn't diagnose equipment or promise repair times.
Can it take rental requests?
Yes. It gathers the equipment, dates, and delivery site and routes the request to your rental desk.
Can it create work orders in our system?
Often, yes. We confirm the connection with your specific software during discovery, and can build a custom system if yours can't support it.
Can it work with my existing phone number?
In most setups, yes. Your number stays the same, and calls are forwarded to the AI receptionist when you choose: every call, after hours only, or only when your team doesn't pick up. We confirm the details for your phone provider during discovery.
How much does a solution cost?
It depends on what we build: call volume, the systems involved, and how much is custom. After the consultation, you'll receive a clear written quote. The consultation itself is free.
Your business is ready for better systems.
Let's build the technology that helps your business move forward.
- Free 30-minute consultation
- Written plan and quote
- No obligation